FAQ

Frequently Asked Questions

REQUEST A FREE DEMO

How can we help you?

If you have any questions that are not covered below, contact us.

Who is MasterFind for?

MasterFind is best suited to four types of businesses:

  1. Small recruitment agencies and startup recruitment agencies, especially recruitment agencies looking for easy to use, affordable professional recruitment software and companies using a spreadsheet needing to be much more productive.
  2. Locum Tenen, Allied health care and medical recruitment agencies.
  3. Temporary and contractor recruitment agencies.
  4. Companies who have HR departments that need a system to manage applicants they are considering hiring.

How quick is it to get started?

Half an hour, that's all it takes! We give you a free extended trial period so you are assured of how great MasterFind is. It is very intuitive and very quick to learn and configure. We also help you to customizing and give you tips so you can streamline all your processes.

What if we need more than 30 days for the Free Trial?

Just let us know and we'll happily extend your trial.

Can I import and export data?

Of course. You can import and export candidates, jobs and clients.

How do we pay?

We accept Paypal and other payment providers. You have the option of paying yearly or every 3 months.

How do you support MasterFind?

Support is by various avenues:
Telephone support, email support, online video help, one-on-one video support from our support team, support via remote desktop connection and electronic user manual.Free training is provided at the start.

Online training and help videos are available any time and is linked to MasterFind as context-sensitive support so you go straight to the relevant MasterFind help video. MasterFind is so intuitive that you won't get stuck. Configuration at the start will make sure you get the most out of MasterFind and use best practices.

How does MasterFind match Candidates with Jobs?

MasterFind usually matches on the area of expertise (such as Skill or Specialty), grade or qualifications, location and availability times.

What is good about MasterFind that generic recruitment software doesn't have?

MasterFinds three main advantages are that its so simple to use, affordable and has brilliant versatility. It is a blend of CRM, Applicant tracking system (ATS) and recruiting software that is so intuitive, any new staff member knows what to do without needing a three day training session. And MasterFind is ONE THIRD OF THE PRICE of the big bulky software.

Can I store candidate availability and find candidates available for a specific placement?

Yes. You can store availability such as 'available Weekend mornings in June' or 'available any time' or 'available Wednesdays (all day) and Sunday mornings' or 'available June 24th night, 26th, 29th morning' or 'available Weekday nights'. You can search on availability too.

How can I find out more?

Click here to book a Free Demo so we can answer all your questions.

MasterFind has all the tools you need to attract, select, and hire great talent.